Terms of Service
1. Acceptance of Terms
By accessing and using MakeHot.ai ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
MakeHot.ai provides AI-powered photo enhancement services that apply natural improvements to portrait photographs while preserving identity and maintaining authentic appearance. Services include facial enhancement, background removal, and color replacement.
3. Credit System and Payment
- Credit Expiration: Credits expire 3 months from the date of purchase. Unused credits will be forfeited after the expiration period.
- Credits Per Enhancement: Each photo enhancement consumes one or more credits regardless of processing time or outcome. The number of credits consumed is 1 unless clearly stated otherwise. So each time the user click the "Enhance" button, one or more credits are consumed. The AI might need multiple shots at getting the result you desire. So you might consume more than one credit to get the result you desire.
- Payment Processing: Payments are processed securely through Stripe. We do not store payment information.
- Tax Information: All displayed prices are exclusive of applicable taxes. Users may be required to pay additional taxes depending on their location. The final total price including any applicable taxes will be clearly displayed during checkout, and users must review and confirm the total price before completing their purchase.
- Refunds: All credit purchases are final and non-refundable, unless there is a technical issue with the service that prevents photo enhancements before credit expiration, or enhancements are poor to the extend where the depicted object is no longer recognizable as a representation of a human.
- Pricing Changes: We reserve the right to modify pricing with 30 days notice to existing users.
4. Intellectual Property and Content Rights
- User Content License: By uploading photos, you grant MakeHot.ai a worldwide, royalty-free, non-exclusive license to use, modify, and display your photos for the purpose of providing our services.
- Enhanced Photos: All AI-enhanced photos generated by our service become the intellectual property of MakeHot.ai, while you retain rights to your original uploaded photos.
- Service Improvement: We may use uploaded and processed photos to improve our AI models and service quality, with all personal identifying information removed.
- Commercial Use: MakeHot.ai reserves the right to use processed photos for marketing, advertising, and promotional purposes.
5. User Responsibilities
- Lawful Use: You must only upload photos you own or have permission to use.
- Prohibited Content: No explicit, illegal, harmful, or copyrighted content without permission.
- Prohibited Uses: The service may not be used for purposes or practices regarded as illegal or prohibited by local law (e.g., child pornography, violence). Users who violate this policy will be suspended and lose all credits without refund.
- Age Restrictions: Users must be 18+ or have parental consent. No photos of minors without guardian permission.
- Platform Compliance: You are responsible for ensuring enhanced photos comply with destination platform policies (dating apps, social media, etc.).
6. Service Limitations and Availability
- Best Effort Service: We strive for high-quality results but do not guarantee specific outcomes.
- Processing Limits: File size limits (15MB), supported formats (JPG, PNG), and processing time may vary.
- Service Availability: We aim for 99% uptime but do not guarantee uninterrupted service.
- Technical Issues: Credits are not refunded for technical failures, but we will attempt to reprocess photos when possible. In we are unable to deliver enhancements before credits expire, you are eligible for a refund of the remaining credits.
7. Data and Privacy
- Data Collection: We collect photos, email addresses, and payment information as detailed in our Privacy Policy.
- Data Retention: Original photos are deleted after processing; enhanced photos may be retained for service improvement.
- Third-Party Services: We use Google (OAuth), Stripe (payments), and AWS (infrastructure) with their respective privacy policies.
8. Limitation of Liability
MakeHot.ai shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.
9. Indemnification
You agree to defend, indemnify, and hold harmless MakeHot.ai from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from your use of the service or violation of these terms.
10. Termination
- Account Termination: We may terminate accounts for terms violations without refund.
- Service Discontinuation: We reserve the right to discontinue the service with 30 days notice.
- Data Deletion: Upon termination, user data will be deleted within 30 days.
11. Modifications to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Continued use of the service constitutes acceptance of modified terms.
12. Governing Law
These terms shall be governed by and construed in accordance with the laws of Delaware, United States, without regard to its conflict of law provisions. Any disputes shall be resolved through binding arbitration.
13. Contact Information
For questions about these Terms of Service, please contact us at through the website's contact form, which is linked in the website footer.